Privacy Policy and Terms and Conditions

Effective date: 30 October 2026

Last updated date: 30 October 2026

Privacy Policy

Trading as: Amara by Design
Website: www.amarabydesign.com.au

1. INTRODUCTION

Amara by Design Pty Ltd (ACN: 626616242) trading as Amara by Design ("Amara by Design", "we", "us" or "our") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit our website, purchase our online courses, access our educational programs, subscribe to our mailing list, download our resources or otherwise interact with our business.

Our business is based in Australia. However, our website, online courses and digital products are available to customers in Australia and internationally, including the United States, United Kingdom, European Union and New Zealand.

We aim to handle personal information in accordance with applicable privacy and data protection legislation, including the Australian Privacy Act 1988 (Cth) and Australian Privacy Principles, where applicable, and relevant international privacy laws where they apply to our activities.

By accessing our website or using our services, you acknowledge that you have had the opportunity to read this Privacy Policy.

2. PERSONAL INFORMATION WE COLLECT

We may collect personal information that identifies, relates to or could reasonably be associated with you.

The information we collect may include:

2.1 Personal and Contact Information

Full name.
Email address.
Telephone number.
Billing address.
Country of residence.
Other contact details voluntarily provided.

2.2 Account and Course Information

When you purchase or access our online courses, including the Amara Healthy Home Method, we may collect:

Account registration details.
Course enrolment information.
Purchase and transaction history.
Course access and participation information.
Responses to course questionnaires and forms.
Communications and enquiries relating to your enrolment.

2.3 Payment Information

Payments for our products and services are processed through third-party payment providers, including Stripe and PayPal.

We may receive information relating to your transaction, including:

Payment confirmation.
Transaction reference numbers.
Purchase amounts.
Billing information.
Payment status.
Limited payment-related information.

Your payment information is processed in accordance with the privacy policies and security practices of the relevant payment provider.

We do not intentionally store complete credit card numbers or card security codes on our own systems.

2.4 Marketing and Communication Information

We may collect:

Mailing list subscription details.
Marketing preferences.
Responses to surveys and promotional activities.
Feedback and testimonials.
Customer enquiries and correspondence.
Records of marketing consent and unsubscribe requests.

2.5 Technical and Website Information

When you visit our website, we may automatically collect certain technical information, including:

IP address.
Browser type and version.
Device information.
Operating system.
Website activity and browsing behaviour.
Pages visited and time spent on our website.
Referral sources.
Cookie and tracking information.

2.6 Information You Voluntarily Provide

You may voluntarily provide additional information when participating in our educational programs, completing questionnaires, submitting feedback or communicating with us.

Our services are educational in nature and are not healthcare services. We do not intend to collect medical records, diagnoses or other sensitive health information as part of providing our courses.

Please avoid including sensitive personal or medical information in course questionnaires, emails or other communications unless specifically requested through an appropriate process.

3. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information through:

Our website at www.amarabydesign.com.au.
Course registration and checkout forms.
Kajabi account registration and course enrolment.
Stripe and PayPal payment transactions.
Newsletter and mailing list subscriptions.
Downloadable resources and free educational offers.
Webinars, workshops and online events.
Surveys, questionnaires and feedback forms.
Email, telephone and social media communications.
Cookies, pixels, analytics and other website technologies.
Third-party service providers that support our business.

Where required by applicable law, we will provide appropriate collection notices and obtain consent before collecting or processing personal information.

4. HOW WE USE YOUR PERSONAL INFORMATION

We use personal information for legitimate business and operational purposes, including:

Processing purchases and payments.
Providing access to purchased online courses and digital products.
Creating and managing customer accounts.
Delivering educational content and course materials.
Providing customer service and responding to enquiries.
Sending purchase confirmations and receipts.
Managing course enrolments and customer relationships.
Administering subscriptions and memberships.
Sending marketing communications where permitted by law.
Providing information about new courses, products and services.
Improving our website, educational programs and customer experience.
Analysing website traffic and customer engagement.
Measuring advertising and marketing performance.
Maintaining business, accounting and financial records.
Meeting applicable legal and regulatory obligations.
Protecting our business against fraud, misuse and unauthorised activity.

We will not use personal information for unrelated purposes unless we have an appropriate legal basis or are otherwise permitted or required by law.

5. COURSE HOSTING AND THIRD-PARTY SERVICE PROVIDERS

We use trusted third-party service providers to operate our online business and deliver our products and services.

These providers may process personal information on our behalf.

5.1 Kajabi

We use Kajabi as our online business and course hosting platform.

Kajabi supports:

Website and landing page hosting.
Course delivery and hosting.
Customer account registration.
Course enrolments and access.
Email marketing and communications.
Customer relationship management.
Online forms and questionnaires.
Website and course analytics.

Personal information submitted through our website or course platform may be processed and stored through Kajabi and its relevant service providers.

Kajabi operates independently and is subject to its own privacy policies and contractual obligations.

5.2 Stripe

We use Stripe to process online payments.

Stripe may collect and process personal and financial information necessary to facilitate payments, manage transactions, prevent fraud and comply with applicable financial and legal requirements.

5.3 PayPal

We may also offer PayPal as a payment option.

Where you choose to pay through PayPal, your payment and relevant personal information will be processed by PayPal in accordance with its privacy policy and applicable terms.

5.4 Other Service Providers

We may also disclose personal information to other service providers where reasonably necessary to operate our business, including:

Website and domain hosting providers.
Website analytics providers.
Advertising and social media platforms.
Cloud storage providers.
Professional advisers, including accountants and lawyers.
Government authorities and regulators where required by law.

We take reasonable steps to use reputable service providers and, where required, ensure appropriate contractual and privacy safeguards are in place.

6. INTERNATIONAL DISCLOSURE AND STORAGE OF PERSONAL INFORMATION

As Amara by Design operates internationally and uses third-party technology providers, personal information may be transferred, stored or processed outside Australia.

Our service providers, including Kajabi, Stripe and PayPal, may process personal information in countries including the United States and other jurisdictions in which they or their relevant service providers operate.

The exact location of data storage and processing may vary depending on the provider, service and technical arrangements in place.

We do not guarantee that personal information will be stored exclusively in Australia.

Where required by applicable law, we take reasonable steps to ensure that overseas recipients handle personal information in accordance with appropriate privacy and data protection standards.

For individuals located in the European Economic Area or United Kingdom, where applicable, international transfers will be supported by an appropriate transfer mechanism, such as an adequacy decision or approved contractual safeguards.

7. EMAIL MARKETING AND COMMUNICATIONS

We use Kajabi to manage our email marketing and customer communications.

If you subscribe to our mailing list, register for a webinar, download a free resource or otherwise provide the necessary consent, we may send you information about:

Our online courses and educational programs.
The Amara Healthy Home Method.
E-books and downloadable resources.
New products and services.
Special offers and promotions.
Events, webinars and workshops.
Educational articles and business updates.

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or contacting us directly.

We will process unsubscribe requests within the timeframes required by applicable law.

Unsubscribing from marketing communications will not prevent us from sending essential transactional communications, such as purchase confirmations, receipts, security notifications and course access information.

We do not sell or rent our customer or email subscriber databases to third parties.

8. COOKIES, ANALYTICS AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, analytics tools and similar tracking technologies to improve website functionality, understand visitor behaviour and measure marketing performance.

These technologies may collect information about:

Your device and browser.
Your IP address.
Pages visited.
Website navigation and browsing activity.
Advertising interactions.
Referral sources.
Website usage and engagement.

We may use these technologies to:

Improve our website and customer experience.
Understand website traffic.
Measure the effectiveness of marketing campaigns.
Understand how visitors interact with our content.
Deliver relevant advertising where permitted by law.

Our website or third-party advertising providers may use technologies such as Google Analytics or Meta advertising pixels if these services are enabled.

You can manage cookies through your browser settings. Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.

Disabling certain cookies may affect website functionality.

9. DISCLOSURE OF PERSONAL INFORMATION

We may disclose personal information:

To Kajabi, Stripe and PayPal for the purposes described in this Privacy Policy.
To other service providers supporting our business operations.
To professional advisers where necessary.
To government authorities, regulators or law enforcement agencies where required or authorised by law.
In connection with a business sale, merger, restructuring or transfer, subject to applicable privacy requirements.
Where necessary to establish, exercise or defend legal claims.

We do not sell personal information to third parties for monetary consideration.

Where applicable privacy laws treat certain advertising-related disclosures as a sale or sharing of personal information, we will provide the relevant notices and opt-out mechanisms required by those laws.

10. DATA SECURITY

We take reasonable technical and organisational measures to protect personal information against:

Unauthorised access.
Misuse or interference.
Loss or destruction.
Unauthorised modification.
Unauthorised disclosure.

Our security practices may include:

Secure website hosting.
Password protection and account access controls.
Use of reputable third-party payment providers.
Restricted access to customer information.
Secure data transmission where supported.
Appropriate third-party technology and service providers.

However, no method of electronic transmission or storage is completely secure.

We cannot guarantee absolute security of information transmitted over the internet.

Where a data breach occurs, we will take appropriate steps to investigate, contain and address the breach and comply with applicable notification obligations.

11. RETENTION OF PERSONAL INFORMATION

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including:

Providing access to purchased courses and services.
Managing customer accounts.
Maintaining transaction and financial records.
Responding to customer enquiries.
Meeting legal and regulatory obligations.
Resolving disputes.
Establishing or defending legal claims.

When personal information is no longer required, we will take reasonable steps to destroy or de-identify it, unless retention is required or permitted by law.

12. YOUR PRIVACY RIGHTS

Depending on your location and the privacy laws applicable to you, you may have rights in relation to your personal information.

These rights may include:

Requesting access to personal information we hold about you.
Requesting correction of inaccurate or incomplete information.
Requesting deletion of personal information where legally permitted.
Withdrawing consent where processing is based on consent.
Objecting to certain processing activities.
Requesting restriction of certain processing activities.
Requesting a copy of your personal information in a portable format where applicable.
Opting out of marketing communications.
Lodging a privacy complaint with the relevant privacy regulator.

We may need to verify your identity before responding to a request.

Some requests may be subject to legal exceptions, including where we are required to retain information for accounting, taxation, contractual or legal purposes.

To exercise your privacy rights, please contact us using the details in Section 17.

13. ADDITIONAL RIGHTS FOR EUROPEAN AND UK CUSTOMERS

Where the European Union General Data Protection Regulation (GDPR) or UK General Data Protection Regulation (UK GDPR) applies to our processing of your personal information, you may have additional rights.

These may include:

The right to access your personal data.
The right to rectify inaccurate personal data.
The right to request erasure.
The right to restrict processing.
The right to data portability.
The right to object to certain processing.
The right to withdraw consent.
The right to lodge a complaint with your relevant data protection authority.

Where GDPR applies, we will process personal data on an appropriate lawful basis, which may include:

Contractual necessity: Where processing is necessary to provide a purchased course or fulfil our agreement with you.

Consent: Where you have expressly consented, including certain marketing and non-essential tracking activities.

Legitimate interests: Where processing is reasonably necessary for legitimate business activities, provided your rights and interests do not override those interests.

Legal obligation: Where processing is necessary to comply with applicable legal requirements.

Where required by law, we will provide additional information about our processing activities and any applicable international transfer safeguards.

14. ADDITIONAL RIGHTS FOR UNITED STATES CUSTOMERS

Certain US state privacy laws may provide additional rights to eligible residents, including rights to:

Know what categories of personal information are collected.
Request access to personal information.
Request correction or deletion.
Opt out of certain sales or sharing of personal information.
Limit certain uses of sensitive personal information.
Not be discriminated against for exercising applicable privacy rights.

These rights depend on the applicable state legislation and whether Amara by Design falls within its scope.

We do not sell personal information for monetary consideration.

Where applicable, you may exercise your rights by contacting us using the details in Section 17.

15. CHILDREN'S PRIVACY

Our website and online courses are primarily intended for adults.

We do not knowingly collect personal information directly from children under the age of 16 without appropriate parental or guardian involvement and consent where required by applicable law.

If we become aware that we have collected personal information from a child in circumstances where this was not appropriate, we will take reasonable steps to address the situation, including deleting the information where appropriate.

16. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, products or services.

These websites operate independently of Amara by Design.

We are not responsible for their privacy practices, security measures or website content.

We encourage you to review the privacy policy of any third-party website before providing personal information.

17. CONTACT DETAILS AND PRIVACY COMPLAINTS

If you have questions, concerns or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.

Legal Entity: Amara by Design Pty Ltd

Trading Name: Amara by Design

ACN: 626616242

ABN: 17626616242

Website: www.amarabydesign.com.au

Privacy Contact Email: admin@amarabydesign.com.au

Registered Business Address: PO Box 1141 Elanora 4221 Qld

Country: Australia

We will investigate privacy complaints and aim to respond within a reasonable timeframe and in accordance with applicable law.

If you are not satisfied with our response, you may have the right to contact the relevant privacy regulator.

For Australian customers, this may include the Office of the Australian Information Commissioner (OAIC):

https://www.oaic.gov.au

For UK customers:

https://ico.org.uk

For European customers, you may contact your relevant national data protection authority.

For New Zealand customers:

https://www.privacy.org.nz

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, technology, services or legal obligations.

Any updated version will be published on our website with the revised effective date.

We encourage you to review this Privacy Policy periodically.

END OF PRIVACY POLICY

WEBSITE, DIGITAL PRODUCTS & COURSE TERMS AND CONDITIONS

Trading Name: Amara by Design
Website: www.amarabydesign.com.au
Course: Amara Healthy Home Method
Last Updated: 30 October 2026

1. ABOUT THESE TERMS AND CONDITIONS

These Terms and Conditions ("Terms") govern your use of the website www.amarabydesign.com.au, operated by Amara by Design Pty Ltd (ACN: 626616242) trading as Amara by Design ("Amara by Design", "we", "us" or "our").

These Terms also govern the purchase, access and use of our online educational programs, courses, e-books, downloadable resources and other digital products and services, including our flagship online course, Amara Healthy Home Method ("the Course").

Our business is based in Australia, and our products and services are available to customers located in Australia and internationally.

By accessing our website, purchasing a product, enrolling in the Course or using our services, you agree to be bound by these Terms.

You should read these Terms carefully before making a purchase. If you do not agree with these Terms, you should not access or purchase our products or services.

2. ABOUT AMARA HEALTHY HOME METHOD

Amara Healthy Home Method is an online educational program designed to help individuals identify potential household allergens, toxins and other environmental factors and implement practical strategies to create a healthier home environment.

Our philosophy is centred on creating a Wellness Optimised Home — a home environment that supports general wellbeing through informed choices relating to building materials, household products, indoor air quality, water quality, ventilation, furnishings and everyday living environments.

The Course provides educational information, resources and practical guidance to help participants:

Identify potential sources of household allergens and environmental contaminants.
Understand common household toxins and potential exposure pathways.
Improve awareness of indoor air quality and ventilation.
Understand water quality and filtration options.
Identify lower-toxicity alternatives for household products.
Make more informed decisions about building materials, furnishings and finishes.
Reduce unnecessary chemical exposure where reasonably practicable.
Create healthier bedrooms, kitchens, bathrooms and living spaces.
Develop a personalised, room-by-room home wellness improvement plan.

The Course is designed to provide practical education and empower participants to make more informed decisions about their home environment.

3. NATURE OF OUR SERVICES

Amara by Design provides educational information and resources relating to healthier homes, household allergens, environmental contaminants and wellness-focused living environments.

We are an educational business and do not provide medical or healthcare services through the Course.

The Course does not include:

Medical consultations or healthcare services.
Medical diagnosis or treatment.
Individual medical assessments.
Laboratory testing or environmental sampling.
Building inspections or structural assessments.
Professional mould investigation or remediation.
Asbestos or lead identification or removal.
Engineering, architectural or building certification services.

Any personalised home assessment, questionnaire, checklist or improvement plan provided as part of the Course is educational in nature and does not constitute a professional inspection, medical assessment or certification of your home.

4. PURCHASES AND PAYMENT

4.1 Purchase Agreement

By purchasing a Course or other digital product, you agree to pay the purchase price displayed at the time of checkout.

The purchase price, inclusions and any applicable payment arrangements will be disclosed before you complete your purchase.

4.2 Pricing and Currency

Prices will be displayed in the applicable currency at checkout. Unless otherwise specified, our prices are quoted in Australian dollars (AUD).

Where applicable, taxes, duties or other charges may be included in the displayed price or calculated at checkout in accordance with applicable law.

International customers are responsible for any applicable bank charges, currency conversion fees or charges imposed by their payment provider.

4.3 Payment Processing

We accept payments through third-party payment providers, including:

Stripe.
PayPal.

All payments are subject to the applicable payment provider's terms and conditions.

We do not intentionally store complete credit card numbers or card security codes on our own systems.

4.4 Payment Plans

Where payment plans or instalments are offered, the applicable payment amounts, dates and conditions will be displayed at checkout.

By selecting a payment plan, you authorise the relevant payment provider to process the agreed instalments.

Unless expressly stated otherwise, a payment plan is an agreement to pay the full purchase price in instalments and is not a month-to-month subscription that can be cancelled simply by stopping payments.

If a payment fails, we may contact you to arrange payment. We may temporarily suspend access to the Course while an overdue payment remains unresolved, subject to applicable law and any rights you may have.

4.5 Order Confirmation

A purchase is generally accepted once payment has been successfully processed and we have issued an order confirmation or provided access to the purchased product.

We reserve the right to investigate suspected fraudulent transactions or unauthorised purchases and take appropriate action.

5. COURSE ACCESS AND DELIVERY

5.1 Digital Delivery

The Amara Healthy Home Method is delivered digitally through the Kajabi online learning platform.

Following successful payment, you will receive access instructions using the email address provided during registration.

5.2 Access Period

Unless otherwise specified at the time of purchase, Course access will be provided for 12 months from the date of purchase.

If lifetime access is offered, this means access for the operational lifetime of the Course, subject to the terms of your purchase and reasonable technical and platform requirements. It does not mean guaranteed access for the lifetime of the purchaser.

Any specific access period advertised at checkout will take precedence over this general provision.

5.3 Personal Account

Course access is granted to the individual who purchases the Course.

You must:

Provide accurate registration details.
Maintain the confidentiality of your login credentials.
Not share your account or login details with another person.
Not permit another person to access the Course using your account.
Notify us promptly if you become aware of unauthorised access.

5.4 Technical Requirements

You are responsible for having suitable internet access, devices, software and technical facilities to access the Course.

We are not responsible for access issues arising from your personal internet connection, device, software or equipment.

5.5 Availability

We will make reasonable efforts to maintain access to the Course.

However, access may occasionally be interrupted due to maintenance, technical issues, upgrades or circumstances outside our reasonable control.

Where practicable, we will take reasonable steps to minimise disruptions and restore access.

5.6 Course Updates

We may update, improve or modify Course materials from time to time to maintain their relevance and quality.

We will not intentionally remove or materially reduce the essential benefits of the Course purchased by you without appropriate consideration of your contractual and statutory rights.

6. 30-DAY MONEY-BACK GUARANTEE

We want you to feel confident when investing in your home and wellbeing.

For this reason, we offer a 30-day money-back guarantee on the Amara Healthy Home Method.

If you are not satisfied with the Course, you may request a refund within 30 calendar days from the date of your original purchase.

6.1 How to Request a Refund

To request a refund under our 30-day money-back guarantee:

Contact us in writing at admin@amarabydesign.com.au.
Include your full name, purchase email address and order reference.
Clearly state that you wish to request a refund under the 30-day money-back guarantee.

You do not need to provide a detailed explanation of why you are requesting a refund however it would be helpful for us to improve our services.

6.2 Refund Processing

Eligible refund requests will be processed within a reasonable timeframe.

Approved refunds will generally be returned to the original payment method, where practicable.

Please allow up to 10 business days for us to process an approved refund. The time taken for the funds to appear in your account may depend on your bank or payment provider.

6.3 Course Access Following Refund

Once a refund has been approved and processed, your access to the Course will be cancelled.

You must cease using the Course materials and delete any downloaded materials, except where you are legally entitled to retain copies.

6.4 Statutory Consumer Rights

Our 30-day money-back guarantee is a voluntary benefit offered by Amara by Design.

It is additional to, and does not replace, any rights or remedies available to you under the Australian Consumer Law or other applicable consumer protection legislation.

If you are entitled to a statutory refund or other remedy, that entitlement is not limited by the expiry of our voluntary 30-day guarantee.

7. INTELLECTUAL PROPERTY AND COPYRIGHT

7.1 Ownership

All intellectual property contained in or associated with the Course and our website is owned by, or licensed to, Amara by Design.

This includes:

Course videos and recordings.
Written educational materials.
E-books and downloadable resources.
Workbooks, templates and checklists.
Presentations, graphics and illustrations.
Course frameworks, methodologies and processes.
Original educational content.
Website content, branding and logos.
Trademarks and business names.

All such materials are protected by applicable copyright, intellectual property and other relevant laws.

7.2 Limited Personal Licence

When you purchase the Course, we grant you a limited, personal, non-exclusive, non-transferable and revocable licence to access and use the Course materials for your own private, non-commercial educational purposes.

This licence does not transfer ownership of any intellectual property to you.

7.3 Restrictions on Use

You must not, without our prior written permission:

Copy, reproduce or distribute Course materials for commercial purposes.
Share your Course login details or account access.
Resell, sublicense or commercially exploit Course materials.
Upload Course materials to public websites or file-sharing platforms.
Reproduce or distribute Course videos or recordings.
Republish our written materials or educational content.
Modify or create commercial derivative products from our materials.
Use our Course materials to create or deliver a competing educational program.
Remove copyright notices or ownership information.
Represent our intellectual property as your own.

You may download or print resources specifically identified as downloadable for your personal, non-commercial use.

7.4 Protection of Intellectual Property

We reserve the right to take appropriate legal action where our intellectual property is copied, distributed, exploited or used without authorisation.

Where a breach occurs, we may suspend or terminate Course access in accordance with these Terms and applicable law.

8. HEALTH, MEDICAL AND EDUCATIONAL DISCLAIMER

IMPORTANT: PLEASE READ THIS SECTION CAREFULLY.

The Amara Healthy Home Method is an educational program designed to increase awareness of household allergens, toxins, environmental contaminants and strategies for creating healthier home environments.

All information, recommendations, opinions, materials and resources provided through the Course, our website, social media channels or other business communications are provided for general educational and informational purposes only.

8.1 No Medical Advice, Diagnosis or Treatment

Amara by Design does not provide medical advice, diagnosis, treatment or healthcare services through the Course.

We do not claim that the Course, its content, methods or recommendations can diagnose, cure, treat, prevent or reverse any illness, disease or medical condition.

The Course and its materials are not intended to be, and must not be relied upon as, a substitute for professional medical advice, diagnosis or treatment.

You should always seek advice from a qualified medical practitioner or appropriately qualified healthcare professional regarding any medical condition, symptoms, allergies, illness or health concerns.

You should never:

Disregard professional medical advice.
Delay seeking medical attention.
Discontinue prescribed medication or treatment.
Change an existing treatment plan.

based solely on information provided through the Course.

8.2 No Guaranteed Health Outcomes

Every individual and home environment is different.

Although our Course provides strategies intended to help participants identify and reduce potential sources of household allergens and environmental contaminants, we make no guarantee that implementing these strategies will produce any particular health outcome.

We do not claim or guarantee that participating in the Course will:

Cure or improve any existing illness or medical condition.
Eliminate all household allergens, toxins or environmental contaminants.
Prevent the development of illness or disease.
Resolve allergies, asthma, respiratory conditions or other health symptoms.
Improve sleep, energy, immunity or general health.
Make a home completely toxin-free or allergen-free.
Produce any specific medical or therapeutic result.

Any testimonials, case studies or personal experiences shared in connection with our Course represent individual experiences and are not a guarantee of typical or future results.

8.3 Personal Responsibility

You acknowledge that any decisions you make based on information provided through the Course are your own responsibility.

Before implementing any recommendations, you should consider:

Your individual circumstances.
Your existing home environment.
The age and condition of your property.
The materials used in your home's construction.
The needs of other household occupants.
Your budget and available resources.
Any relevant professional advice.

Where appropriate, you should seek independent advice from suitably qualified professionals.

8.4 Building, Environmental and Remediation Disclaimer

Although the Course may discuss building materials, mould, asbestos, lead, ventilation, water filtration, air filtration, chemicals and other environmental factors, it does not constitute a professional building inspection, environmental assessment, laboratory test, engineering assessment or remediation service.

We do not inspect, test or certify your home.

You should not rely solely on Course materials to determine whether your home is safe, structurally sound or free from hazardous substances.

If you suspect the presence of asbestos, lead, significant mould contamination or other hazardous materials, seek advice from appropriately qualified professionals before disturbing, removing or attempting to remediate those materials.

You should not undertake potentially hazardous work based solely on information provided through the Course.

8.5 Products, Materials and Recommendations

Any products, brands, suppliers, materials or services discussed or recommended through the Course are provided for general educational purposes.

We do not manufacture, test or independently certify every product or service referenced in our educational materials.

We do not guarantee the safety, suitability, effectiveness or performance of third-party products or services.

You are responsible for independently assessing product ingredients, specifications, certifications, compatibility and suitability before purchasing or using them.

Always follow manufacturer instructions and seek professional advice where appropriate.

8.6 Independent Decision-Making

You acknowledge that the implementation of recommendations is voluntary.

You are responsible for determining whether any suggested changes, products, materials or practices are appropriate for your particular home and circumstances.

9. NO GUARANTEE OF RESULTS

The Course provides educational tools, information and practical strategies.

Your results will depend on various factors, including:

The existing condition of your home.
The materials and products already present.
Your individual circumstances and household requirements.
Your ability and willingness to implement recommendations.
Your budget and available resources.
The suitability and performance of products and services you select.

We do not guarantee any particular health, financial, property or lifestyle outcome as a result of purchasing or participating in the Course.

Nothing in our marketing materials, testimonials or educational content should be interpreted as a guarantee of a particular outcome unless expressly stated and supported by the applicable offer terms.

10. WEBSITE USE AND USER CONDUCT

When accessing our website or Course, you agree to use our services lawfully and responsibly.

You must not:

Use our website for unlawful or fraudulent purposes.
Attempt to gain unauthorised access to our systems or accounts.
Interfere with website functionality or security.
Upload malicious software or harmful content.
Copy or misuse our intellectual property.
Impersonate another person.
Submit false, misleading or defamatory information.
Harass, threaten or abuse our business or other users.

We may take reasonable steps to address conduct that materially breaches these Terms or compromises the security, integrity or proper operation of our services.

11. THIRD-PARTY PRODUCTS, SERVICES AND WEBSITES

Our website and Course may refer to or contain links to third-party websites, products, manufacturers, suppliers or service providers.

These third parties operate independently of Amara by Design.

We do not control their businesses, products, services, representations, privacy practices or operations.

Any decision to purchase or engage with a third-party provider is made at your own discretion.

You should independently review the relevant provider's terms, product information, safety information and privacy policy before proceeding.

Where we receive a commission, referral fee or other benefit from a recommendation, we will disclose this where required by applicable law.

12. PRIVACY AND PERSONAL INFORMATION

We respect your privacy and handle personal information in accordance with our Privacy Policy and applicable privacy legislation.

Our Privacy Policy explains how we collect, use, store, disclose and protect your personal information.

We use Kajabi to host our website, deliver courses, manage customer accounts and administer email marketing.

We use Stripe and PayPal to process payments.

Your personal information may be processed or stored by these providers and their relevant service providers in countries outside Australia.

Further information is available in our Privacy Policy:

www.amarabydesign.com.au

By using our website and services, you acknowledge that you have had the opportunity to review our Privacy Policy.

13. TECHNICAL AVAILABILITY AND THIRD-PARTY PLATFORMS

Our website and Course rely on third-party platforms and technology providers, including Kajabi, Stripe and PayPal.

We are not responsible for interruptions, outages or technical failures caused by circumstances outside our reasonable control.

We will take reasonable steps to address issues affecting access to our services and communicate with affected customers where appropriate.

Nothing in this section excludes any consumer rights or remedies that may apply where we fail to provide the services in accordance with applicable law.

14. LIMITATION OF LIABILITY

14.1 General

To the maximum extent permitted by applicable law, Amara by Design excludes liability for indirect or consequential loss arising from your use of, or inability to use, our website, Course or educational materials.

14.2 Reliance on Educational Information

You acknowledge that the Course is educational in nature and that you are responsible for decisions and actions taken in reliance on the information provided.

We are not responsible for loss or damage arising from your failure to obtain appropriate professional advice or from the implementation of recommendations in circumstances where independent assessment or professional assistance was reasonably necessary.

14.3 Third-Party Products and Services

We are not responsible for the independent acts, omissions, representations, products or services of third-party providers.

14.4 Non-Excludable Rights

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, statutory right or remedy that cannot lawfully be excluded, restricted or modified.

This includes rights available under the Australian Consumer Law and any mandatory consumer protection laws applicable to international customers.

Where permitted by law, and subject to any non-excludable rights, our liability may be limited to the cost of resupplying the relevant service or refunding the amount paid for that service.

Any limitation under this clause applies only to the extent permitted by applicable law.

15. REFUNDS AND CONSUMER GUARANTEES

Our voluntary 30-day money-back guarantee is explained in Section 6.

In addition to this guarantee, customers may have rights under the Australian Consumer Law and other applicable consumer protection legislation.

These rights may include the right to a refund or other remedy where our services fail to meet applicable consumer guarantees.

Nothing in these Terms:

Excludes your statutory consumer rights.
Prevents you from exercising an applicable consumer remedy.
Makes our voluntary money-back guarantee the only basis on which a refund may be available.
Overrides mandatory consumer protections in your country of residence.

Our refund policies will be administered consistently with applicable consumer law.

16. INTERNATIONAL CUSTOMERS

Our website, digital products and Course are available to customers located internationally, including the United States, United Kingdom, European Union and New Zealand.

By accessing or purchasing our products internationally, you agree that these Terms govern your use of our services, subject to any mandatory laws that apply in your country of residence.

You are responsible for ensuring that your use of our services complies with applicable laws in your jurisdiction.

Nothing in these Terms is intended to exclude or limit mandatory consumer rights or protections that apply to you under the laws of your country.

Where applicable, additional privacy, consumer protection, electronic commerce or other legal requirements may apply to our relationship with international customers.

17. TERMINATION AND SUSPENSION OF ACCESS

We may suspend or terminate access to the Course where you materially breach these Terms, including where you:

Share or distribute Course materials without permission.
Engage in fraudulent or unlawful activity.
Deliberately compromise the security of our website or platform.
Repeatedly misuse your Course access.

Where reasonably practicable, we will provide notice and an opportunity to remedy a breach before terminating access.

Immediate suspension may be appropriate where reasonably necessary to protect our business, intellectual property, customers or systems.

Any suspension or termination will be subject to applicable law and will not remove any consumer rights or remedies you may have.

18. CHANGES TO OUR PRODUCTS AND SERVICES

We may make reasonable changes to our website, Course, products and services from time to time.

These changes may include:

Updating educational content.
Improving course materials.
Adding new resources.
Improving website functionality.
Updating our technology platforms.

Where a change materially affects an existing customer's purchased entitlement, we will take reasonable steps to protect that customer's contractual rights.

We will not use this clause to remove essential benefits of a purchased Course without appropriate consideration of your rights.

19. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our business, products, services or legal obligations.

The latest version will be published on our website with the revised date.

Changes will generally apply to future purchases and website use from the date of publication.

Where a change materially affects an existing customer's rights or obligations, we will take reasonable steps to notify affected customers where appropriate.

A change to these Terms will not retrospectively remove rights you have already acquired under an existing purchase.

20. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of Queensland, Australia.

Subject to any mandatory consumer protection laws and jurisdictional rights that apply to you, the parties submit to the non-exclusive jurisdiction of the courts of Queensland, Australia.

Nothing in this clause prevents you from exercising any mandatory legal rights available to you under the laws of your country of residence.

21. GENERAL PROVISIONS

21.1 Entire Agreement

These Terms, together with the applicable purchase information, offer details and our Privacy Policy, form the agreement between you and Amara by Design in relation to your use of our website and the relevant products or services.

21.2 Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be severed to the extent necessary, and the remaining provisions will continue to apply where legally permissible.

21.3 No Waiver

If we do not immediately enforce a right or provision under these Terms, this does not mean we waive that right or provision.

21.4 Assignment

You may not transfer or assign your Course access or rights under these Terms to another person without our prior written consent.

We may transfer our rights and obligations in connection with a genuine business sale, restructuring or transfer, subject to applicable law and any required customer protections.

21.5 Force Majeure

We will not be liable for a delay or failure to perform an obligation to the extent that the delay or failure results from circumstances beyond our reasonable control, provided we take reasonable steps to minimise the impact and resume performance.

Nothing in this clause removes any mandatory consumer rights.

22. CONTACT DETAILS

If you have any questions about these Terms, your Course enrolment, payments or refunds, please contact us.